Security & Privacy

The highest security standards by design

Cybercrimes, viral attacks, data breaches, misuse, fire, theft... cybersecurity threats are growing. The security of your digital assets is your lifeline, and as your technology partner this becomes our utmost priority as well. Shipfix's infrastructure and business operations were designed to the highest security standards in the industry, so that our data partners know that their information is in safe-hands.

How is my data protected?

We hold ourselves accountable to the highest security standards in the industry by maintaining a safe and secure operating environment. We are commit all the necessary resources to exceed the applicable legal requirements and to continuously work toward improving security and privacy management policies.

We are independent

From day one, Shipfix has been designed and built to provide the highest level of protection for your sensitive private and commercial data.
A key part of our mission is in processing email content to deliver our SaaS (Service as a Software) to the Shipfix Community.

Because of this, security is an absolute core focus for our engineering and product development teams, reflected in our tech architecture and going far beyond simple GDPR compliance.

We are committed

Our position as a fast-growing and leading technology firm puts data privacy and security at the heart of our operational model, which is aligned with the rising security challenges we are all facing.

This uncompromising approach allows us to process content from emails and other communications to deliver our SaaS (Service as a Software) to the Shipfix Community.

ISO Certifications

Shipfix is one of a handful of platforms in the industry certified ISO 27001 and ISO 27701

ISO 27001 Certified

ISO 27001 is the international gold standard for information security management. It proves the strength of our security posture to prospects and existing customers in global shipping and commodity markets.

ISO 27001 provides standard requirements for establishing, implementing, maintaining and continually improving an information security management system

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ISO 27701 Certified

ISO 27701 certifies Shipfix when it comes to the protection of privacy, including the handling and management of personal information, in compliance with privacy regulations around the world.

ISO 27701 is an extension of the former certification focused on Personally Identifiable Information (PII) and privacy.

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ISO Statement of Applicability

The statement of applicability (SoA) is the main link between risk assessment and risk treatment in an enterprise or in an organisation within an enterprise and, therefore, is a requirement for information security management system (ISMS) implementations.

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Our ISO certification covers our entire business

This provides you with the assurance that Shipfix runs a strict security and privacy program audited frequently by an independent third party.

This includes development, hosting, support services, improvement, and provision of our SaaS platform, including the extraction and aggregation of data geared towards trading, chartering and operations teams. Our features are designed specifically for the rigorous demands of the industry while also ensuring airtight security and personal data protection at all times, both as a PII processor and controller

Your data is in safe hands

We have a mature Information Security Management System which is regularly stress-tested. We continuously monitor the 114 control points of ISO 27001.

Our management system covers all aspects of our business, including but not limited to: information security policies, human resources security, asset management, access control, cryptography, physical and environmental security, operation security, communication security, information transfer, and supplier relationships.

We only use your personal data for legitimate purposes

We do not retain it any longer than needed to provide our service.We have a strict privacy program assessed by certified independent auditors. We are clear and transparent when it comes to how we collect data, what we collect and what we do with it.

We continuously monitor the 49 control points of ISO 27701. We ensure that your data is handled with a level of caution that exceeds GDPR requirements both as data controller and processor.

Our Key Security Pillars

The security foundations at Shipfix consists of 4 key pillars


Your environment and data are continuously maintained to ensure accuracy, consistency and completeness of information during their lifetime. Our integrity measures protects your information from unintentional changes.


Traceability is both a regulatory requirement and the firm stance with  which we demonstrate our mastery of data and our ability to verify the source, history, location, or application of data records and code via thorough logs and documentation.


Your data is available in multiple European data centres allowing us to migrate and run your Shipfix environment quickly in case of an incident with minimum disruption to our service.


Your data is secured in dedicated clusters within our own self-contained environment. Access is heavily restricted through security layers and backups are encrypted at rest.

In practice, what does it mean?

Asset Management
Physical Security
Human Resources
Data Security
Cryptography Management
Auditable Logs
Network Security
Incident Response

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