Shipfix Technologies S.A.S. and its affiliates (together, ” Shipfix “, ” we “, ” us “, or ” our “) respect your privacy and are committed to protecting your personal data.
Shipfix provides an Internet based subscription service for the maritime and trade industries that offers businesses subscribing to the services (“ Subscribers ”) collaborative tools to structure trading information, improve email management, obtain valuable insights on the market and counter-parties, and identify new business opportunities (“ Services ”).
Shipfix Technologies S.A.S. and Shipfix LTD are responsible for how your personal data is handled as joint controllers. You can find our contact information in the “Contact Us” section below. Additionally, we have appointed a Data Protection Officer (“DPO”). To contact our DPO, please email firstname.lastname@example.org .
We have provided below an overview of the information we collect when you interact with our Services or the Site, and examples of how we use the specific types of information.
Identification data : Depending on your use of the Services, we may collect your name, email address, phone number, and mailing/billing addresses. You also have the option of adding a profile picture, a display name, job title, phone number, location and other details to your profile information to be displayed in our Services.
Professional life data : Depending on your interaction with us, we collect professional email address, job title, phone number, location, and information that you may provide when you request user support.
Payment information : We collect certain payment and billing information when we receive payments for our Services such as billing address, payment card details and bank account information, which we collect via secure payment processing services.
Communications data : If you communicate with us via a phone call or videoconference, we may record that call for training, quality assurance, and administration purposes. If required under applicable law, we will obtain your prior consent or give you the option to object to a call being recorded.
We also collect information about you from other sources, in particular:
When you visit, use and interact with the Site or the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com , yahoo.com , etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:
We process your personal data as necessary to:
The specific purposes for which we process your personal data and the legal bases we rely on for the processing are listed below.
We share your personal data with third parties in the following situations:
To determine the appropriate retention period for your personal data, we consider factors such as the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we use your data, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.
At the expiry of the retention period, data will be removed from the company’s active database. Due to the technical challenges, data may be present in backup storage facilities until a new backup overwrites the previous record. The backup storage expires after 30days. We may also take steps to anonymise or pseudonymise certain data for analytical and statistical purposes
Data that expires after a specific period of time: For each type of data, we set retention timeframes based on the reason for its collection. For example:
Information retained until you remove your consent: When you subscribe to our newsletter, your data will be kept indefinitely after consent has been given, unless consent is withdrawn.
Information retained until your Shipfix Account is deleted: We keep some data for the life of your Shipfix Account if it’s useful for helping us understand how users interact with our features and how we can improve our services.
Some information will be retained for an extended period of up to 10 years for limited purposes: Sometimes, business and legal requirements oblige us to retain certain information for specific purposes for an extended period of time. For example, when Shipfix processes a payment for you, or when you make a payment to Shipfix, we’ll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for longer periods of time of up to 10 years for the following purposes:
The GDPR grants European data subjects the following rights:
The rights described above are not applicable in all situations. Indeed, in accordance with the applicable regulations, we may be entitled to refuse certain requests. For each request, we carefully assess whether such an exemption applies and inform you accordingly. We may, for example, refuse your request to access if this is necessary to protect the rights and freedoms of other individuals or refuse to erase your personal data if the processing of such data is necessary to comply with legal requirements. The right to data portability does not apply, for example, if you did not provide the personal data or if we process the data based on other legal grounds than your consent or the performance of a contract.
To exercise these rights, please email our DPO at email@example.com . You also have the right to submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL) sending a letter to the following mailing address:
3 Place de Fontenoy
75334 Paris Cedex 07
You may also submit a complaint to then CNIL here .
You may also contact the Information Commissioner’s Office (ICO) in the United Kingdom. You can find details about how to do this on the ICO’s website at https://ico.org.uk/concerns/ .
In connection with the operation of our Services, your personal data will be transferred to Shipfix LTD in the United Kingdom, pursuant to the European Commission’s adequacy decision for transfers of personal data to the United Kingdom (Commission Implementing Decision of 28 June 2021). We also rely on service providers that process personal data on our behalf in the United States. The United States may have data protection laws less stringent than or otherwise different from the laws in effect in Europe. We have taken measures to protect the confidentiality and security of your personal data, and your rights as a data subject.
We have implemented physical, technical, and administrative security measures designed to protect the confidentiality of personal data we process both online and offline from loss, misuse, and unauthorised access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or e-mail. Please keep this in mind when disclosing any personal data to Shipfix via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites.
The Site and our Services are not directed to children who are under the age of 18. Shipfix does not knowingly collect personal data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal data to Shipfix through the Site or the Services please contact us and we will endeavor to delete that information from our databases.
SHIPFIX TECHNOLOGIES S.A.S.
112 Avenue de Paris - CS 60002
94306 Vincennes Cedex,
Last Updated February 17th 2023
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