Shipfix Technologies S.A.S. and its affiliates (together, ” Shipfix “, ” we “, ” us “, or ” our “) respect your privacy and are committed to protecting your personal data.
ISO 27001 is the international gold standard for information security management. It proves the strength of our security posture to prospects and existing customers in global shipping and commodity markets.
ISO 27001 provides standard requirements for establishing, implementing, maintaining and continually improving an information security management system
ISO 27701 certifies Shipfix when it comes to the protection of privacy, including the handling and management of personal information, in compliance with privacy regulations around the world.
ISO 27701 is an extension of the former certification focused on Personally Identifiable Information (PII) and privacy.
The statement of applicability (SoA) is the main link between risk assessment and risk treatment in an enterprise or in an organisation within an enterprise and, therefore, is a requirement for information security management system (ISMS) implementations.
Shipfix provides an Internet based subscription service for the maritime and trade industries that offers businesses subscribing to the services (“ Subscribers ”) collaborative tools to structure trading information, improve email management, obtain valuable insights on the market and counter-parties, and identify new business opportunities (“ Services ”).
Shipfix Technologies S.A.S. and Shipfix LTD are responsible for how your personal data is handled as joint controllers. You can find our contact information in the “Contact Us” section below. Additionally, we have appointed a Data Protection Officer (“DPO”). To contact our DPO, please email email@example.com .
We have provided below an overview of the information we collect when you interact with our Services or the Site, and examples of how we use the specific types of information.
Identification data : Depending on your use of the Services, we may collect your name, email address, phone number, and mailing/billing addresses. You also have the option of adding a profile picture, a display name, job title, phone number, location and other details to your profile information to be displayed in our Services.
Professional life data : Depending on your interaction with us, we collect professional email address, job title, phone number, location, and information that you may provide when you request user support.
Payment information : We collect certain payment and billing information when we receive payments for our Services such as billing address, payment card details and bank account information, which we collect via secure payment processing services.
Communications data : If you communicate with us via a phone call or videoconference, we may record that call for training, quality assurance, and administration purposes. If required under applicable law, we will obtain your prior consent or give you the option to object to a call being recorded.
We also collect information about you from other sources, in particular:
When you visit, use and interact with the Site or the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site, peak hours of visits, which page(s) are visited on our Site, the domains our visitors come from (e.g., google.com , yahoo.com , etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:
We process your personal data as necessary to:
The specific purposes for which we process your personal data and the legal bases we rely on for the processing are listed below.
We share your personal data with third parties in the following situations:
In relation to marketing activities, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.
To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
The GDPR grants European data subjects the following rights:
To exercise these rights, please email our DPO at firstname.lastname@example.org . You also have the right to submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL) sending a letter to the following mailing address:
3 Place de Fontenoy
75334 Paris Cedex 07
You may also submit a complaint to then CNIL here .
You may also contact the Information Commissioner’s Office (ICO) in the United Kingdom. You can find details about how to do this on the ICO’s website at https://ico.org.uk/concerns/ .
In connection with the operation of our Services, your personal data will be transferred to Shipfix LTD in the United Kingdom, pursuant to the European Commission’s adequacy decision for transfers of personal data to the United Kingdom (Commission Implementing Decision of 28 June 2021). We also rely on service providers that process personal data on our behalf in the United States. The United States may have data protection laws less stringent than or otherwise different from the laws in effect in Europe. We have taken measures to protect the confidentiality and security of your personal data, and your rights as a data subject.
We have implemented physical, technical, and administrative security measures designed to protect the confidentiality of personal data we process both online and offline from loss, misuse, and unauthorised access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or e-mail. Please keep this in mind when disclosing any personal data to Shipfix via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites.
The Site and our Services are not directed to children who are under the age of 18. Shipfix does not knowingly collect personal data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal data to Shipfix through the Site or the Services please contact us and we will endeavor to delete that information from our databases.
SHIPFIX TECHNOLOGIES S.A.S.
112 Avenue de Paris - CS 60002
94306 Vincennes Cedex,
Last Updated February 17th 2023
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